MasterCorp consistently sets the standard for the hospitality services industry.
Passion for Cleanliness
We model cleanliness in everything we do.
Passion for Process
We follow our processes toward a better guest experience.
Passion for People
We put people first.
Passion for progress
We stay in the lead through continuous improvement.
To be the preferred People solution for the hospitality services industry.
We are as good as our promise, and we promise to:
Caring changes the way we do our jobs, the way we greet guests, the way we treat our co-workers. It’s a better way to be.
Heartfelt passion in our work is the fuel for excellence. It shows in our work, and it shows in our interactions.
Accountability is a vehicle for growth and improvement. We learn from our mistakes when first we recognize them.
We want you to count on us. We will keep our promises, deliver on time, and come through every time you need us.
Every person deserves to be treated respectfully. We will show respect to all guests, to resort staff, and to each other.
We are fully committed to delivering a memorable vacation experience to every guest regardless of circumstances.
Caring for the Environment
In addition to our own green initiatives, most of our resort partners have a program for sustaining the environment, and we fully embrace those efforts through our training, supply purchases, and procedures.
Our Green Team is constantly looking for ‘affordable’ cleaning products that will minimize the environmental effect, not only when used at the resort, but when the product is manufactured.
Our hospitality staff is taught to apply cleaning techniques that provide a healthier room environment and reduce the amount of chemical particles, dust, and pathogens in the air.
MasterCorp stands green ready. We provide flexible, green-clean solutions that adapt to the budgetary concerns and environmental commitment of each resort partner.
Caring for the Community
Putting ‘People First’ includes caring about our local and global communities.
As partners, we support the community causes your resort sponsors. Through the years, we have formed teams to support walkathons and charity golf tournaments; we have dropped golf balls from a helicopter (for charity); we have cleaned rooms for Lied Lodge at the Arbor Day Farm; we have cooked meals for parents at the Ronald McDonald House; and we have participated in the Extreme Village Makeover for Give Kids the World...and more. We care about children; we care about the environment; we care about people.